Purpose & Scope
These Terms of Sale govern all advisory, organizing, sorting, interior arranging (home organizing) and home-care services offered by Omany to clients in Nouméa and Greater Nouméa. Any booking or signed quote constitutes unreserved acceptance of these terms.
Ethics Charter, Discretion & Confidentiality
Discretion & professional secrecy: Omany undertakes to keep complete confidentiality regarding clients’ identity, the contents of their home, their personal belongings, and their family, financial or personal situation.
Non-judgment & empathy: Every visit is carried out with kindness, without any critical or moralizing view of the state of the home or the occupants’ way of life.
Image rights: No photograph or video of the client’s interior will be taken or shared, including on social media or the website, without the client’s explicit, prior and written consent. Any visuals that may be shared guarantee complete anonymity.
How we work
Co-creation & approval: For sorting and organizing accompaniments — Home Evolution, Renaissances and New Chapters — the client’s presence or approval is required. Omany does not throw away, give away or part the client from any object without explicit consent.
Equipment & products: Unless otherwise agreed, home-care and upkeep services are carried out with the equipment, tools and products supplied by the client and already in the home.
Rates, Assessment & Diagnostic Visit & Deduction
Pricing: Prices are shown in Pacific Francs (XPF). Regular upkeep under The Breath of Everyday is billed at 5 500 F XPF per hour.
Assessment & Diagnostic Visit: The initial home visit, lasting about 1 hour, is billed at a flat rate of 5 000 F XPF, payable on the day of the meeting or at booking.
Deduction: The 5 000 F XPF amount is fully deducted from the first signed accompaniment — Home Evolution, Renaissances, New Chapters or The Breath of Everyday.
Booking, Deposit & Payment
Deposit on booking: Any approved quote for a tailor-made accompaniment becomes effective upon receipt of a 30% deposit of the total quote.
Balance: The balance is payable at the end of the service or according to the schedule agreed on the quote.
Regular services: Ongoing upkeep under The Breath of Everyday is billed monthly or per session, payable on receipt of invoice.
Payment methods: Payment is made by bank transfer or cash.
Liability & Valuables
Valuables & confidential papers: It is the client’s responsibility to set aside or point out valuables, cash or confidential documents before the visit begins.
Insurance: Omany takes the greatest care with the client’s belongings. In the event of unintentional damage during a visit, Omany’s professional liability insurance will be called upon according to usual rules.